Bohle Group - advertisement

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MBA Associates Limited   Who Do You Serve?
Fundamental to all strategy is a goal, nothing nebulous, none of the “we will be the best window com...[more]

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SE Controls   Window Automation - Balancing the Budget
A recent report from Glenigan has shown a considerable decrease in construction activity during 2010...[more]

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MBA Associates Limited   Optimism Is True Moral Courage
There are well documented cases of the most unlikely people surviving in true life threatening situa...[more]

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" " Glass - advertisement

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The Fenestration News Bulletin this week will be sent to more than 14,000 recipients in just over 9,000  organisations aligned to the Window Industry. Making it an effective delivery platform to get your Companies message across.

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From the News

News shorts: -

Bohle - Sponsors Glass Artists’ ‘Fiennale’ Finale

Securistyle - has launched a brand new multi point door lock that addresses the issue of Secure Escape.

MBA - Strategy is a way of achieving goals, usually involving the customer at some point. - But who is the customer?

Wrightstyle - On 9/11 this year, a memorial to the dead will be finally opened, perspective to the Freedom Tower

Freefoam & " " working in harmony a testament to customer service. Natalie’s promotion boosts Phoenix Door Panels’ customer service

Prefix - Multibeam is perfectly suited for bi-folding door. Rockdoor - offers a unique, ‘Simple Lite’ satin glass. Conservatory Outlet - celebrates down south with Hazlemere Window Company

DGCOS - New report exposes Consumer Protection gaps in buying windows. Chiltern International Fire - adds additional dates for fire doors training

Universal Arches - Bend It, Shape It, Export It. Listers - answer an SOS at local school

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Remember, for all the latest news updated daily, check out the Fenestration News website @ www.fenestration-news.com

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Who Do You Serve?

Fundamental to all strategy is a goal, nothing nebulous, none of the “we will be the best window company in the world” nonsense you see in some corporate receptions but tangible aspirations expressed in measureable terms. Strategy is a way of achieving those goals and in business at any rate delivering goals usually involves customers at some point.

But who is the customer? Surprisingly when I ask this question of people I meet, they don’t always seem so sure. Often they think that it’s anyone who buys the products and services they supply but that’s not right, at least in terms of delivering a strategy it’s not right, it just leads to a sort of schizophrenic scramble for sales. It leads to product proliferation, often at the cost of profits as sales rise but costs of stocking and complexity outstrip the modest growth gained by trying to ‘eat someone else’s lunch’. Trying to be everything to everyone is ok if you are Tesco and resource it right but strategy is also about the real world, after the big question of “What should we do?” you have to ask the more pragmatic “What can we do (now)?”....[ more ].

© Chris Ball, MBA Associates - April 2010

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Business is up, business is down

A new week and more consumer reports, business is up, business is down. The headline never quite indicates the true picture and report writers are very rarely right, otherwise they would be the first to tell us.

For the retail sector, sales were up in April, with the reports seemingly dismissing the fact that with more public holidays than usual, there were more opportunities (time off work) to make those purchases. In a similar vein Ebay suggested if more people had better broadband connections there would be more retail sales activity on the internet, which was good for the economy. Not of course considering that if you haven’t got good internet access you don’t do your shopping elsewhere, is that more sales or different sales?

In the context of the UK’s prosperity, how do more retail sales help the economy? Logic suggests getting people to buy more imported goods just compounds the situation we find ourselves in....[ more ]

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Remember, for all the latest news updated daily, check out the Fenestration News website @ www.fenestration-news.com

Also in the news....

Bohle Ltd. -
'Bohle Sponsors Glass Artists’ ‘Fiennale’ Finale'
For more than 100 years Central Saint Martins College of Art and Design has been in the forefront of teaching in Glass & Fine Art and Glass & Architecture. An integral part of the ..[ more ]

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Aztec Conservatory Roof Systems -
'We’re back!'
It only seems like yesterday that Aztec Conservatory Roof Systems were highly prominent in the conservatory sector, but the company has spent the last 18 months quietly putting tog ..[ more ]

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Securistyle Ltd -
'Securistyle Launches the Defender Door Lock'
Securistyle, the leader in quality, innovative hardware for the window and door industries, has launched a brand new multi point door lock that addresses the issue of Secure Escape ..[ more ]

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Universal Arches -
'Bend It, Shape It, Export It'
Universal Arches developed the Form8tor® bending equipment with the assistance of the engineering facility at Liverpool University and now the UK’s leading bending company is looki ..[ more ]

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Freefoam Plastics -
'Freefoam deliver added value to the supply chain'
Freefoam Building Products, the leading manufacturer of PVC building products for the Irish, UK and Mainland European markets report that the virtuous supply chain is working for t ..[ more ]

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Rockdoor -
'Simple Lite from Rockdoor'
Rockdoor, the UK’s leading composite door, will soon be launching a new range of glass designs called Simple Lite - specifically designed to allow maximum light in and keep prying ..[ more ]

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WHS Halo -
'Tradesmith and WHS Halo – a winning partnership after 18 years'
East Sussex-based fabricator Tradesmith Limited is celebrating a new milestone in its continuing growth and development – its 18th year working with WHS Halo. And, despite this com ..[ more ]

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SE Controls -
'SE Controls Secures CHAS Accreditation'
CHAS (Contractors Health and Safety Assessment Scheme) is quickly establishing itself as one of the leading health and safety pre-qualification schemes in the UK. Perceived by many ..[ more ]

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Conservatory Outlet -
'Conservatory Outlet celebrates down south with Hazlemere Window C'
Wakefield-based Conservatory Outlet and High Wycombe’s Hazlemere Window Company have joined forces in a deal that will enable the former to increase its presence in the South, and ..[ more ]

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L.B. Plastics -
'Six star rating in new zero carbon homes brochure'
UK building systems company The Litchfield Group has launched an updated version of its brochure detailing how six star ratings under the code for sustainable homes can be achieved ..[ more ]

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" " -
'Listers answer an SOS at local school:'
Carmountside Children's Primary School based in Abbey Hulton, needed help. Local fabricator " " stepped up to the call. - Carmountside Primary school is built aroun ..[ ]

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Phoenix Door Panels -
'Natalie’s promotion boosts Phoenix Door Panels’ customer service'
Phoenix Door Panels has expanded its busy customer services department with the appointment of Natalie Blaskovics as Composite Door Office Manager in response to increased demand f ..[ ]

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Applied Market Information ( AMI ) -
'AMI releases wood-plastic composites 2011 conference programme'
The event promises to attract global audience once again - AMI, Bristol, 01/06/11 – The market for wood plastic composites is developing rapidly in Europe, enabled by a series of d ..[ ]

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a2n Management -
'The Digital Bookcase'
"How do you keep your technical information up to date?" - Paper based brochures and technical literature is quickly giving way to electronic data, this is not new, but with easier ..[ ]

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Council for Aluminium in Building (CAB) -
'CAB Announce 10% Growth at 2011 AGM'
CAB CEO Justin Ratcliffe announced a 10% growth in membership, year to date at the Association’s AGM, which also marked his 10th anniversary in the role. Acknowledging the tough cl ..[ ]

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Solidor -
'Solidor’s chartered territory'
Solidor have just produced a new wall chart detailing all the designs, glass options and vast array of colours and woodgrains, for their solid core range of composite doors. - The ..[ ]

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MBA Associates Limited -
'Who Do You Serve?'
Fundamental to all strategy is a goal, nothing nebulous, none of the “we will be the best window company in the world” nonsense you see in some corporate receptions but tangible as ..[ ]

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Wrightstyle Ltd -
'A Wrightstyle perspective in glass from 9/11 to the Freedom Tower'
Wrightstyle is an international steel glazing company which designs and fabricates specialist glazing systems to mitigate against fire or ballistic or blast attack. Tim Kempster ..[ ]

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Fenestration News -
'Business is up, business is down'
A new week and more consumer reports, business is up, business is down. The headline never quite indicates the true picture and report writers are very rarely right, otherwise the ..[ ]

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Prefix Systems (UK) -
'Multibeam, multipurpose'
In response to the increased demand for larger openings in conservatories and to cater for additional loadings through new designs, Prefix Systems has launched the multipurpose, Mu ..[ ]

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Modplan Ltd -
'Modplan team celebrates successful information day at Vica'
The Modplan team has just returned from an extremely successful trip to Denmark, where it supported an information day held at Vica, the flagship dealer for Modplan Nordic, Modplan ..[ ]

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Tradelink Direct Ltd -
'Tradelink Sets Up New Assurance Department'
Tradelink, the fabricator with 19 years experience of understanding installers’ needs, has set up an Assurance Department as a completely separate entity within the business to pro ..[ ]

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HOPPE (UK) -
'Take control with the new ARRONE® access solutions catalogue'
HOPPE (UK) has made it easier for commercial door fabricators and installers to identify the most innovative and effective access control products with the launch of its comprehens ..[ ]

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REHAU -
'Dessian products gets national coverage with two new appointments'
Belfast-based fabricator Dessian Products now has national sales coverage throughout the UK thanks to the appointment of two new Regional Sales Managers. - Well known industry figu ..[ ]

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Double Glazing and Conservatory Ombudsman Scheme (DGCOS) -
'New report exposes Consumer Protection gaps in buying windows'
A new report on the double-glazing industry compares the protection offered to consumers by 20 different trade associations and organisations. The Consumer Protection Report detail ..[ ]

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Edgetech IG UK -
'Edgetech Official Manufacturing Facility Launch A Resounding Succ'
More than 150 industry guests help celebrate the official opening of Edgetech’s German warm edge technology manufacturing facility - The official opening of warm edge technology sp ..[ ]

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Business Micros (Aluminium) Ltd -
'Dean Hodges promoted to MD at Business Micros (Aluminium)'
Dean Hodges has been promoted to the position of Managing Director at Business Micros (Aluminium) after a very successful period as Sales and Marketing Director. - He now has overa ..[ ]

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REHAU -
'Almark Windows celebrates 10 years'
Stockton on Tees based fabricator Almark Windows has just celebrated its 10th anniversary – both in business and in partnership with REHAU and managing director Mark Brudenell was ..[ ]

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Inagas -
'Inagas return empty handed from China Glass'
Inagas, the industry leaders in the supply of gas filling machinery and testing equipment, has recently returned from a successful few days at China Glass in Shanghai. As well as r ..[ ]

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GlassTalk -
'Latest in the Glasstalk series a ‘hole in one’'
With the backdrop to the latest in the GlassTalk Live! series the beautiful, lavishly nurtured greens of The Belfry in the West Midlands, golfing similes may be inevitable, the obv ..[ ]

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June - issue: 0611.01

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